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Buying products online from unauthorised dealers can seem like a great way to get Husqvarna® products at a discounted price. However, doing so may subject you to the following risks:
There are an increasing number of counterfeit “Husqvarna” products sold online. Unlike genuine Husqvarna® products, these fakes typically have not passed any safety/performance testing and can pose a serious hazard. In many cases, it is very difficult for you to identify a fake product from the outside. Inside is where the differences matter, but you may not find this out until it is too late.
Husqvarna’s warranty policy only covers Husqvarna® products that are purchased from an authorised Husqvarna dealer. So even if the product you purchase online is a genuine Husqvarna® product, you may end up with no manufacturer’s warranty. This could have a significant economic cost to you (i.e., for service and repair items that may otherwise be provided to you free of charge).
Unauthorised dealers do not have access to Husqvarna training and service support, and may not have access to genuine Husqvarna replacement parts. As a result, you may receive substandard parts & service and/or no service at all. In addition, purchasing your product from an unauthorised dealer means your product will not be registered with Husqvarna®, meaning it will be very difficult to notify you in the event of any important safety issue (e.g., a recall or service call matter).The only way to avoid these risks is to buy your product from an AUTHORISED HUSQVARNA® DEALER like the RedShed Superstores and Melbourne's Mower Centre.
Michael Pollock
